Performance problems on Palworld servers ​

Dear Palworld players, ​

first of all we would like to thank you for the trust you have placed in us byPalworld-Server hosted by us. We understand that there have been some challenges with server performance recently, mainly due to the early access nature of Palworld. Our goal is to provide you with the best possible support and reassurance during this time.

What you should know: ​

• Development phase: Palworld is still in development. Typical early access issues such as server lags and memory leaks may occur. We are working closely with the developers to address these challenges.

How we support you: ​

• Regular server restarts: To optimize performance, we perform scheduled restarts to help reduce memory usage and improve performance.
• Continuous hardware optimization: To ensure a steady improvement in server performance, we continuously take care of hardware upgrades. This includes regular memory and CPU performance upgrades that help to continuously increase the performance of your servers.
• Personal support:** Our dedicated support team is ready to solve individual problems and make specific adjustments to your servers if required.
• Current developments: We will keep you informed about all relevant updates and improvements from the Palworld developers.

Looking ahead: ​

• We are confident that the Palworld developers are working hard to continuously improve the stability and performance of the game. We will keep you informed of any relevant updates and fixes as they become available.

We thank you for your patience and understanding during this phase. Our ultimate goal is to provide you with a smooth and enjoyable gaming experience. If you have any further questions or need support, please do not hesitate to contact us.

Your EMERALDHOST Team